Archive for category Germany

Industry Talk: Amazon Fires German Security Firm Amid Probe

An Amazon spokeswoman in Germany said the company had ended its relationship with Hensel European Security Services “with immediate effect.”
“Amazon has a zero tolerance limit for discrimination and intimidation and expects the same of other companies we work with,” spokeswoman Ulrike Stoecker said in an email to The Associated Press.

There are a few really key points for the industry to look at with this one. So let’s break it down as to what is at issue. First, a documentary group brought forth the poor working conditions in an Amazon facility in Germany. Amazon is an American company and has a global presence, to include in Germany (it’s second largest market next to the US). This particular facility was staffed with foreign temporary workers, and especially during the holiday seasons, and the HESS security company was contracted to watch over the operation.

Obviously the documentary film was designed to show Amazon in a bad light and point out some poor practices of the company. What is interesting though is that the film also went on to target the security company Amazon hired.

First, Amazon should have known better. Whomever was tasked with vetting security companies for this particular facility, did a pretty poor job. Why would you hire a company with the acronym HESS (remember Rudolph Hess?) in it’s title, and that allows it’s employees to dress like Neo-Nazis wearing known gang clothing? Even if they are effectively doing their job as per the contract, the visuals of such a thing, as well as the name of the company, has effectively put a big target on the back of Amazon by it’s competitors.

Now Amazon is in damage control mode and this HESS security company has been fired. To emphasize why this is so damaging, just look at how much business Amazon does in Germany. Quote:

Damage limitation in major marketplace
Amazon recorded sales of 6.8 billion euros ($8.4 billion) in Germany in 2012, making it the company’s second-largest market after the United States. The company is Germany’s leading e-commerce business with an online market share just below 25 percent.
Many Germans called for boycotts or protests after the broadcast. A petition endorsed by the Verdi trade union, responsible for those Amazon staff seeking union representation, had garnered more than 3,000 signatures as of the early hours of Saturday morning.

Now that last part might be a key thing to mention here as well. A foreign company that employs foreign temporary workers, does not look good to those in Germany who would like to have those jobs. More than likely, these foreign temporary workers get this kind of treatment because the company is investing so little in their welfare. Meaning Germans would probably not accept such working conditions for such a job, but foreign temps from poor countries probably would, and do.

It is also an embarrassment to Germany, for a foreign company, that is allowed to operate on their soil and treat workers like this. So here comes the boycotts and the public outrage and a cut in market share in Germany. Although who can compete with Amazon is the question, and to Amazon, it is merely a matter of correcting the wrongs. We will see.

As for the lesson learned for security companies? Choose your company name wisely and actually care about how your employees or contractors operate. If they are wearing gang clothing or some other offensive clothing that would present the client company in a bad light, then maybe a policy should be in place to regulate that. Or if your company uniform sends the wrong message, then maybe you should re-evaluate what is more appropriate for that contract/mission. The brand, the image, the actions of it’s people–are all things that need to be carefully thought out and managed. Do not embarrass the client.

The various clients of security companies need to wake up as well. Amazon is a huge company, but there is no excuse for them to make such poor decisions in vetting.

My advice for companies is that the security company you hire is representing you, so do your due diligence and ensure you have a company that will not only protect you and your assets, but also protect your good name by not being an embarrassment. -Matt

 

Amazon fires German security firm amid probe
By FRANK JORDANS
Monday, February 18, 2013
Online retailer Amazon reacted to mounting criticism Monday by firing a security company named in a German television documentary about alleged mistreatment of foreign temporary workers.
An Amazon spokeswoman in Germany said the company had ended its relationship with Hensel European Security Services “with immediate effect.”
“Amazon has a zero tolerance limit for discrimination and intimidation and expects the same of other companies we work with,” spokeswoman Ulrike Stoecker said in an email to The Associated Press.
A documentary shown on German public television channel ARD last week showed staff of the security company — whose initials spell out the surname of Adolf Hitler’s deputy Rudolf Hess — wearing clothes linked to Germany’s neo-Nazi scene. It also interviewed people claiming they were intimidated by the security guards, who were stationed at a holiday camp where the temporary staff were housed.
Story here.
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Amazon scrambles after damning German documentary
February 16, 2013
Online shopping giant Amazon is on the defensive in its second-largest market after a critical investigative report. Local labor authorities say allegations of employee mistreatment severely damage Germany’s image.
The state of Hesse’s labor agency on Friday said that Amazon’s apparent treatment of Spanish staff deeply damages Germany’s reputation.
“The allegations that were broadcast are very serious and affected me greatly,” head of the Hesse branch of the Federal Employment Agency, Frank Martin, said in a statement. Martin called on Amazon to clear up the “currently non-transparent working practices” as quickly as possible.
A public television documentary on ARD, whose title roughly translated as “shipped out!”, looked into working conditions for seasonal staff – mostly from outside Germany – brought in to deal with the Christmas rush at Amazon’s German outlets.

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Jobs: Roving Guard, Germany

Now this one is interesting. Over at SOCNET, there was a post about EODT needing females for this contract. If you would like to see that post, click this link.

As to the specifics of this contract, here is the award snippet:

EOD Technology Awarded $17.1m for Top Security Security Guard Services?By Department of Defense?Friday, October 5, 2012. EOD Technology, Lenoir City, Tenn., was awarded a $17,172,085 firm-fixed-price contract.
The award will provide for the top secret security guard services.
Work will be performed in Germany, with an estimated completion date of Sept. 27, 2017.
The bid was solicited through the Internet, with one bid received.
The U.S. Army Contracting Command, Kaiserslautern, Germany, is the contracting activity (W564KV-12-C-0058).

If anyone from EODT would like to comment on this job, please feel free to post in the comments or contact me directly.

As for those who wish to apply, I am not a recruiter for EODT and I am not a POC for this job. Please follow the links below to apply and good luck. -Matt

 

Position: Roving Guard (Notional Opportunity)
Req Code: 1003742
Location: Germany – Generic Germany
Primary Functions:
Responsible for installation access control, static perimeter security, roving security patrols, intrusion detection system monitoring in support of a US Government Facility.  Actively support and uphold the Company’s stated vision, mission and values.
EODT Vision:
To promote freedom, stability, and environmental stewardship worldwide.
EODT Mission:
To enhance our customers’ effectiveness – anytime, anywhere. We accomplish this mission by delivering superior expertise to the projects we undertake – and by continuing to improve our work by fostering innovation and providing a project management team of professionals.
EODT Core Values
SERVICE, AGILITY, INTEGRITY, DRIVE
Essential Functions and Duties:
•Conduct roving patrols
•Provide static installation access control
•Perform static perimeter security
•Operate the Electronic System Surveillance (ESS)
Job Requirements:
•Must be a U.S. Citizen
•Must have a valid and current Top Secret Security Clearance with eligibility for SCI

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Call To Action: Demand Security Contractors Frank Burkert And Hannes Führinger Be Released From Egyptian Prison

Thanks to Yancey, Elena, and Günter for bringing this to my attention. Hopefully with this post, I can bring some more attention to this issue.

Basically these two security contractors were transporting weapons for their maritime security contract through Egypt, and authorities there arrested them. The problem here is that these contractors were in possession of what they thought was the proper licenses and paperwork to transport these weapons through Egypt, and the authorities there decided not to honor that paperwork.

At the same time this was going on, the Arab Spring had hit Egypt and all chaos had ensued there. So these guys were probably viewed as a folks intending to fuel whatever side of the conflict there–which is the farthest from the truth.

These men were working for CAV, an Italian security company, and they were on contract to protect a vessel. Those weapons were for guarding a client’s vessel and not for sale or distribution in Egypt.

So that is what I know, and by all means, please review the two articles below and if you wish to voice your opinion about the matter, you can write any of the pertinent folks below. Send your emails to:

Ehab Mohamed Mostafa Fawzy
e-mail: egyptembassyvienna@egyptembassyvienna.at

If you would like to contact CAV and let them know that they have a responsibility to support and do all they can for these men, here is a contact:

e-mail: segretaria@cav-formazione.it
e-mail: info@csenbologna.it

If you would like to contact LisaFuehringer and provide some help or just give some support, here is her contact:

e-mail: lisa.fuehringer@gmx.at

The German Embassy in Egypt:

Embassy of Germany in Cairo, Egypt
e-mail: info@kairo.diplo.de

The Austrian Embassy in Egypt:

e-mail: kairo-ob@bmeia.gv.at

The Egyptian Embassy in Germany:

e-mail: embassy@egyptian-embassy.de

As more information becomes available, I will add the edits. The last I heard, the mother of one of the contractors communicated this recently:

“Today’s hearing was canceled by the judge and adjourned indefinitely.”

So basically the Egyptian judicial system is barely working, if at all–considering all that has happened there. That, and there might be some new politics involved, like any westerners in their prisons do not deserve due process or any kind of justice….Who knows, and by all means, if any Egyptian authorities would like to answer as to why Egypt is stonewalling this case, contact me or post a comment. If anyone else has information, please feel free to speak as well. -Matt

 

Frank Burkert.

Hannes Führinger and his wife Lisa.

 

Gunrunning: Process in Cairo postponed again
32-year-old in custody
27/05/2012
Gunrunning: Mild judgment in Cairo for Austrians?
Cairo: Burgenland experienced real stick martyrdom
Arms smuggling: Austrian is in Egypt court
The trial of the 32 – year Burgenländer Hannes F., accused Egypt in weapons smuggling, has been postponed again on Sunday. The date for the next hearing was the 23rd June fixed. F. is since 2 Last November in Cairo in custody.
Reason for the postponement this time was the recently held presidential election. The judge informed the lawyers that the trial was postponed, said Nikolaus Lutterotti, spokesman for the Foreign Ministry. The courtroom had served in the presidential election as polling stations and were sealed.
Courtroom was closed to
When she came in the morning to the courthouse, the court room was locked, before police were standing, described Lisa F., the wife of the accused. Initially it had been said that the hearing would take place somewhere else because ballot boxes were kept in the hall. After one and half to two hours, then you have been advised of the process would be delayed.
“21 cases were scheduled for today,” said Lisa F. The other procedures had been postponed to October 23rd of that against her husband on the June: “If it comes in June, not a verdict, then it will go in October.” In the months of July, August and September will not be tried. Place a few days before the new date on 16 and 17 Egypt in June presidential run-off election.
Health of the lander’s Castle “very threatening”
She was worried because of the health of her husband “very threatening” is, according to Lisa F. The visit by a medical officer of the embassy had not been approved, described the wife. “Until now, the not yet been approved,” said Foreign Ministry spokesman Lutterotti, “the Embassy is trying every day to make it work.”
The 32 – year-old castle in the country last year was arrested at Cairo airport with four guns and 200 rounds of ammunition in his luggage. He had traveled for an order to guard a ship transport to Egypt.
Story here.
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FREE FÜHRINGER FROM AN EGYPTIAN PRISON
By securitycontractorsrecovery
by Elena Fon, Esq. and Günter Singer
25 January 2012
Hannes Führinger from Austria and Frank Burkert from Germany were arrested on November 2nd 2011 at Cairo airport en route to a maritime deployment. They were working for the Italian security company  CAV ( Centro Addestramento Varano) which had been contracted by the Italian maritime shipping company PREMUDA SPA, to provide security for the ship “ Four Smile” from Suez to Galle in Sri Lanka. Read the rest of this entry »

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Maritime Security: Germany Plans To License And Regulate Anti-piracy Security Firms

“We are breaking new ground here,” Otto said. “We mainly have foreign companies that operate in international waters.” The German government estimates that British and US companies in particular could apply for a license.

This is interesting and I really liked the quote up top. To have a German ‘Letter of Marque’ or a license would be pretty cool. Although on the down side, I did not like the limitations that the Germans were putting on weapons use.

Weapons for the private ship protectors will have to be registered separately. The law stipulates that no heavy military weapons can be employed. Semi-automatic weapons, though, could be permitted.

So the pirates can operate heavy military weapons for attacks, but armed security defending these boats are not allowed too have them?  And what exactly is the German definition of ‘heavy military weapons’?

The other point that was kind of interesting is the license fees and process.

The Federal Office of Economics and Export Control (BAFA) will most likely be the office in charge of the procedure. It will be able to call in the Federal Police for consultation. Security firms will have to pay between 8,000 euros ($9,800) and 16,000 euros for the licenses, which will be valid for two years.

This is peculiar to me and I was wondering how the fee schedule works?  Do you pay less for a license if you are only defending small vessels, or what?  Or do you pay more if you are a foreign security company versus a national one? We will see…

The last part of this article also mentioned some key statistics. Like ‘German shipping companies operate the third largest merchant fleet in the world’! Specifically, they mentioned these numbers.

German shipping companies operate the third largest merchant fleet in the world. However, only a small proportion flies under the German flag. The country’s black-red-gold flag only flies on 492 ships. This makes the vessels German territory. Criminal offences on board, for example, are tried before German courts.
On the other hand, 3,161 ships operated by German shipping companies sail under foreign flags. Shipowners, unions and the government are aiming to bring a total of 600 ships under the German flag. But to date, this goal has shown little success.

492 ships flying the flag of Germany is a significant number of vessels to protect under this scheme. No telling how many of them transit through dangerous waters. But increasing that to 600 ships will only increase the odds of more work for security firms. Not to mention the 3,161 vessels out there operated by German shipping companies. Perhaps these security measures will bring more vessels back under their flag? -Matt

 

Germany plans to regulate anti-piracy security firms
July 19, 2012
Sea piracy off the coast of Somalia has dropped dramatically, in part as the result of private security forces accompanying the ships. The German government now wants to regulate their certification.
The German Cabinet has agreed on legislation to introduce a licensing procedure for security companies on board ships. The draft bill determines which requirements these firms have to fulfill if they are protecting German-registered vessels. The government coordinator for the maritime industry, Hans-Joachim Otto, welcomed the decision.

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Leadership: A Command Culture And Philosophy Called ‘Auftragstaktik’

A command and control procedure within which the subordinate is given extensive latitude, within the framework of the intention of the individual giving the order, in carrying out his mission. The missions are to include only those restraints which are indispensable for being able to interact with others, and it must be possible to accomplish them by making use of the subordinate’s forces, resources, and the authority delegated to him. Mission-oriented command and control requires uniformity in the way of thinking, sound judgment and initiative, as well as responsible actions at all levels.- German army regulations describe Auftragstaktik, from Parameters.

Part of what makes this blog so fun and interesting is the hunt for the great idea. I don’t care where it comes from, or who came up with it–to me, it is all about logic and reason. Either the idea is sound, or it is not. It should also be able to withstand the furnace of debate and scrutiny. Hence why I post such things.

But this is a simple concept to wrap your brain around, and yet so difficult to implement in institutions like the US military or various companies. To put this much freedom of operations into the hands of a leader is pretty tough for some CEO’s or Generals to handle. And as the author presented below, the German Army during WW 2 was the victim of a officer corps that was poorly constructed. But at the tactical level, the German Army was amazing, and this concept of Auftragstaktik is a big part of that.

Anyways, I will let the reader make their own determinations based on the articles below. The first is the most modern article on the concept and a big hat tip to Jorg Muth and Thomas Ricks for getting it out there. The second article is an old one, written by a German soldier and veteran of WW 2 named Gerhard Muhm. He went into detail on how Auftragstaktik was used in the German Army at the time. The final article is a snippet from Wikipedia, which will help to simplify and focus the reader on the core concepts.

It is also important to note that Intent is a very important theme in today’s military’s. It is the idea that everyone in the unit knows the intent or the mission and what must be accomplished. Commander’s intent is another way of putting that. There is a whole study on intent at wikipedia, and it is definitely worth your while to go through it to get a feel on how important it is to the various military units of the world.

Intent is a key capability in 21st century military operations and is a vital element to facilitate subordinates initiative (U.S Army 2003, para.1-69), self-synchronisation (Alberts et al. 1999, pp.175-180) and collaboration and cooperation (Alberts and Hayes 2007,pp.109-114) amongst team members in joint operations.

Now how does this apply to private industry or even offense industry?  Well interestingly enough, there is a a lot of auftragstaktik going on already with private industry. No one tells companies how they are supposed to perform static security, convoy operations, or PSD. Even within companies, you see differences in mission accomplishment between the various contracts. So that is a very positive aspect of today’s PMC’s and PSC’s. Personally, I have seen the same missions accomplished differently in a multitude of companies that I have worked for. It is what makes the industry interesting to observe and be a part of. But as a result of these variations, private industry is able to evolve and develop SOP’s that are unique and effective. We also have some cross breeding going on with SOP’s/ideas, just because contractors are taking what they learned from prior contracts and bringing that with them to the next job for mission accomplishment.

On the flip side, our Defense Industry is purely focused on the ‘defense’. Which is fine, but it does not eliminate the enemy or reduce their numbers. For that, you need to create a Offense Industry, and concepts like Auftragstaktik or company intent will be very important to the accomplishment of a contract in this type of industry. It is also important to set up an offense industry that supports the intent of the principal or the country firing up such a machine. In other words, a country that constructs a offense industry should not be involved in telling companies ‘how’ they are to accomplish the task.

A great example is Executive Outcome’s contract in Sierra Leone. Would they have been successful if SL told the company how they were to accomplish the task?  I don’t think so, and that would defeat the reason for hiring such a company in the first place. You give them the intent, and let them figure out the ‘how’.

Now of course this concept is not a strategic concept as the articles have mentioned below. Which is very important to remember if a offense industry is to be created. Countries must first have a sound strategy in place, and the offense industry must be assembled in such a way to support that strategy.  That is a whole different post, but I guess where I am going with this is that what makes offense industry such a powerful concept is the idea of allowing companies the freedom to innovate and figure out how to accomplish the task.

Not only that, but they also have ‘incentive’ to do well. The goal should be to give them the intent, establish rules and boundaries that insure they do not hinder the overall strategy or harm other friendly units, provide adequate incentive, and set the industry free to accomplish the task. Then adjust and modify as necessary–all based on Kaizen and having a sound learning organization. -Matt

 

 

 

Jörg Muth on Command Culture and Auftragstaktik In The German Military
(posted at Best Defense)
Friday, September 9, 2011
By Jörg Muth
Auftragstaktik. The word sounds cool even when mangled by an American tongue. What it means, however, has always been elusive to Americans. The problematic translation of that core German military word into “mission type orders” completely distorts its meaning. Auftragstaktik does not denote a certain style of giving orders or a certain way of phrasing them; it is a whole command philosophy.
The idea originates with Frederick the Great, who complained after more than one battle that his highly experienced regimental commanders would not dare take action on their own but too often ask back for orders and thus waste precious time.
Nearly one hundred years later the military genius Helmuth Karl Bernhard Graf von Moltke was the first to formulate the concept of Auftragstaktik. Moltke was a diligent student of Frederick’s campaigns, of military history in general and philosophy. At a time when he was not yet famous and, not yet the victor of three wars, he observed the annual General Staff war games in 1858. The paperwork and the detailed orders appalled him because he knew that in war there was no time for such nonsense. During the war game critique he decreed that “as a rule an order should contain only what the subordinate for the achievement of his goals cannot determine on his own.” Everything else was to be left to the commander on the spot.

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Maritime Security: Germany Authorizes Their Ships To Use Private Armed Security

This is good news for German private security companies and German shipping. With the blessing of their government, now they have a means of securing PSC’s to legally protect their country’s ships. The German shipping market is big as well, so this should lead to an increase of contracts for PSC’s in this market.

I also like the quote about the monopoly of the use of force. All I can say is Max Weber is rolling in his grave right now! lol

The government had until now always rejected such a solution, unwilling to give up the state’s monopoly on the use of legitimate force.

But seriously, this was the right move. If the state cannot provide that protection because of other commitments or a lack of government funding, then of course allowing private industry to contract with PSC’s is the next best thing.  The shipping companies can also choose the best company that meets their needs.

The other interesting quote was the study that was done on how many shipping companies had already contracted armed security:

Shipping firms have started taking matters into their own hands, with a study published last week by the consultancy firm PwC showing 27 German ships already carry armed security men on board, with a further six employing unarmed security operatives. Just 17 percent of the 100 firms questioned said they thought the ‘Atalanta’ mission added to safety in the pirate regions.
The Association of German Ship Owners (VDR) confirmed the move towards employing armed guards, but said it was only a second-best solution.

If just 27 ships out of this survey group of 100 have armed security, and that only 17 % thought the Atalanta task force mission of protection was successful, then do the math?  Not to mention an increase of attacks on German boats. The German PSC market should see pretty drastic growth now that the government is blessing this, and those companies positioned to be first movers on this market will do well. Did I mention that German ship owners control 3,500 ships, the world’s third largest fleet? Interesting stuff. -Matt

Ships turn to private security to fight pirates
July 21, 2011
German ships braving the waters off Somalia will now be able to officially employ private security firms to fight off attacks by pirates, after the government admitted it could not provide the protection itself.
State secretary in the economics ministry responsible for maritime affairs, Hans-Joachim Otto, said on Thursday that he could not answer the repeated calls from shipping companies for soldiers or armed police officers to accompany their boats.
“We don’t want desperadoes, so we are looking into a certification,” said Otto. He said security firms offering protection would have to meet certain standards. The government had until now always rejected such a solution, unwilling to give up the state’s monopoly on the use of legitimate force.
He said the number of pirate attacks on German ships had risen from 100 to 163 during the first half of 2011. The number of successful hijackings had dropped though, from 27 in the first half of 2010 to 21 in the first six months of this year.

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