First off, bravo to these guards for voicing their concerns and holding their company and leaders accountable. I also want to say thanks to POGO for putting this out there, both on their blog and over at Foreign Policy magazine.

As I read through this post, it looks to me like the company’s leaders have done a terrible job of listening to their guard force’s concerns about security or even about the day to day operations of the company. And if the actions of the company and these leaders are causing folks to leave, then that only creates more problems for the guys on the ground because they work more hours and get burned out.

Another point I want to bring up is that today’s security contracting industry is filled with combat seasoned contractors who know exactly what is needed to actually provide security in a war zone. If these guys are recognizing deficiencies in the security apparatus of the embassy, then it would behoove the leadership to listen to these concerns and make adjustments. Especially after such incidents like what happened in Benghazi.

They should be thanking these men for actually caring about the mission and the defense of the facility, and bringing these concerns forward. Instead, it looks like the ego of these leaders is more important and they have chosen to fire or reprimand those who actually spoke up. Shameful….

On that note, it makes no sense at all for a leader or leaders of a security force to not listen to this pool of combat veterans, security contractor veterans or police veterans, that when combined, would have years of experience and knowledge. It should be the goal of that leadership to tap into that pool of ‘human resource’, and take full advantage of that. To use that resource to build a better security apparatus or use it as part of their Kaizen or continuous improvement plan, and then reward that resource by giving them the credit and encouraging them to do it again and again. Call it collaboration or team work, and it works if you actually allow it to happen and know how to use it.

People will also support what they help to create, which is a Jundism. It is also a great way of showing that you are not a toxic leader.

Either way, we will see how this turns out? Obviously this is a black eye on the management of Aegis because it got to this level, and some changes are in order if they intend to hang onto this contract. -Matt

Edit: 01/24/2013- It sounds like four of the guards have filed a $5 million lawsuit against Aegis for being told to lie on their time sheets. The law firms they are using are The Employment Law Group and Lichten & Liss-Riordan. Here is a link to the court filing.

 

A “Mutiny” in Kabul: Guards Allege Security Problems Have Put Embassy at Risk
January 17, 2013
By Adam Zagorin
Private guards responsible for protecting what may be the most at-risk U.S. diplomatic mission in the world — the embassy in Kabul, Afghanistan — say security weaknesses have left it dangerously vulnerable to attack.
In interviews and written communications with the Project On Government Oversight (POGO), current and former guards said a variety of shortcomings, from inadequate weapons training to an overextended guard force, have compromised security there — security provided under a half-a-billion-dollar contract with Aegis Defense Services, the U.S. subsidiary of a British firm. “[I]f we ever got seriously hit [by terrorists], there is no doubt in my mind the guard force here would not be able to handle it, and mass casualties and mayhem would ensue,” a guard serving at the embassy wrote in a late November message to POGO.
“[I]f we ever got seriously hit [by terrorists], there is no doubt in my mind the guard force here would not be able to handle it, and mass casualties and mayhem would ensue.”
In July, dissatisfaction boiled over when more than 40 members of the embassy’s Emergency Response Team signed a petition sounding an alarm about embassy security, people familiar with the document said. The petition, submitted to the State Department and Aegis, expressed a “vote of no confidence” in three of the guard force leaders, accusing them of “tactical incompetence” and “a dangerous lack of understanding of the operational environment.” Two guards say they were quickly fired after organizing the petition, in what they called “retaliation.”
A State Department document obtained by POGO describes a “mutiny” among guards who defend the Kabul embassy — an apparent reference to the petition, though the document does not explicitly mention it. Dated July 18, 2012, and labeled “SENSITIVE BUT UNCLASSIFIED,” the document says that the mutiny was “baseless” but that it “undermined the chain of command” and “put the security of the Embassy at risk.”

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