Feral Jundi

Thursday, July 28, 2011

Publications: SIGIR-Control Weaknesses Remain In Oversight Of TWISS Contracts, July 2011

Filed under: Industry Talk,Iraq,Publications — Tags: , , , , — Matt @ 2:04 PM

Thanks to David Isenberg for pointing out this publication, and you can find his review of the document here. Probably the big one for me that just continues to boggle the mind, is that the government has known about it’s deficiencies in contractor oversight and yet they continue to not apply the proper attention to this.

Here is the quote from Dave’s assessment, and I think this says it all:

To get a sense of how nothing has changed note that in April 2009, SIGIR reported that 11 of 27 CORs surveyed stated their COR training did not fully prepare them to oversee the TWISS contractors. In the new audit 11 of 28 CORs SIGIR surveyed stated their training did not prepare them to perform COR duties on the TWISS contracts.

This is unacceptable. It truly is the definition of insanity when you continue to do the same thing over and over again, and expect to get different results. And to add to this, I continue to get emails from folks on the TWISS contracts describing deplorable business practices of the companies involved.  Most contractors consider TWISS gigs as the bottom of the barrel contracting in the war, and the attrition rate is very high.  I tell them to contact the SIGIR and anyone else that will listen, and often times their concerns fall on deaf ears. Or in this case, incompetent ears.

Listen, the way this should work is that a COR should be actively seeking out the input and feedback of those who work in this program, if they want to find out any wrong doing on the contract. And then once they find out about this wrong doing, then with the full power and weight of the government, they should have the ability to put that company in check. If there is no teeth within the system, then companies will get away with whatever they want to do on these contracts.

Furthermore, I have yet to hear anything from SIGIR or any CORs out there?  I would think that any COR that actually cares about what is going on with the contract, or lacked certainly knowledge about how things work, would actually take the time to reach out to guys like myself or David Isenberg. Or better yet, get out of your office, and get on the ground and talk it up with the Ugandans and other contractors on these sites. Listen to their concerns, and act on it.  If it is your job to manage and monitor these contracts, then do not make excuses.

Likewise, the DMCA needs to realize that you just don’t send guys out to do this work, and not give them everything they need to be successful.  It’s called taking care of your people, and if they are asking for training or feel ill-prepared for the job, then the DMCA needs to do the right thing and make that happen. Because if the CORs are not able to do their job, then now you have contracts that become out of control, and security could be hurt by it.  You have incidents where entire guard forces just don’t show up to work, because the company is playing games.

Another thing I would like to throw out there, once again.  These companies that bid and won the contracts for TWISS, did so under the LPTA concept or lowest priced, technically acceptable contracting. I call it a race to the bottom, and I have totally protested such methods.  It is just dumb, and it causes more problems than it is worth.  But if the government is going to continue using LPTA, then it has to have a strong CORs force to keep on eye on this beast they created. The security of these camps depends on the effectiveness of this contract, the US tax payer demands a good value for their dollar spent, and the men and women on these TWISS contracts need to know that someone is in their corner looking out for them.

And then there is the companies?…..Well they are just big dumb animals anyways. They will do whatever is required, but if no one is tending to that cow, then that thing is going to trample all over the place and do what it wants. The buyer (the US government) needs to exercise it’s power as the consumer of these services, and demand excellence and a good service.  But if you have no one watching over those services, or those that are watching those services have no idea what to look for, then that company is just going to do whatever it wants.

Finally, this is a message to law makers like Jan Schakowsky or Bernie Sanders. Instead of attacking private industry, how about attacking those government agencies tasked with managing these contracts?  Or to put it in simpler terms, if your dairy cow escaped the pasture and ruined the neighbor’s flowers, do you kill that cow, or do you punish the rancher in charge of managing that cow? I mention these two law makers because they are behind an effort to destroy a strategic asset of the US called ‘ private security contractors during times of war’.  Or in other words, they want to kill the dairy cow, because they suck at keeping their ranchers in line.   –Matt

SIGIR-Control Weaknesses Remain In Oversight Of Theater-wide Internal Security Services Contracts, July 28,…

Friday, June 18, 2010

Jundism: War Zone Corruption Allegations Up Sharply

     In Iraq, investigators have opened 67 fraud cases this year, compared with 69 for all of 2009, according to the Special Inspector General for Iraq Reconstruction (SIGIR). In Afghanistan, it’s 42 cases this year vs. four last year.

     Stuart Bowen, who heads SIGIR, says more tipsters are coming forward. “Some of these people have come back to the States, so they’re out of the threat zone,” he says. “Perhaps what they saw is gnawing at their conscience.” 

*****

     To me, this is great news.  It indicates to me that there is finally a connection between the guy on the ground and the folks tasked with investigating this stuff. That means guys and gals are talking and sending in tips because ‘they have the courage to do what is right‘ and the IG is acting on it. So bravo to you folks out there that are sticking it to these shady people and companies that think they can get away with this stuff.

     It also indicates that there are finally more investigators out there to actually investigate these tips.(contractors have been submitting stuff for awhile now) Although the government and tax payers would have been better served if they would have focused on this in the beginning of the war. Arguably, things would have been less screwed up if they had this manpower in the first place and it is a shame it has gone on this long like it has. The lesson to me, is you must have the necessary manpower and sound leadership in place to expand and contract with the dollars/stuff/people going in and out of war zones. Flexible and scaleable oversight is crucial. This kind of oversight is necessary not only for ensuring the tax payer gets a good value for their money, but that the actions of contractors or military folks does not negatively impact the war time strategy with their actions.

     That last part I cannot stress enough.  With today’s 24/7 media, the internet, blogs, cameras in smart phones, social media, etc., it is almost impossible to operate out of the public’s view. That means when a company screws up or does something it should not have done, the whole world ends up finding out about it.  And then whatever program and strategy that company was a part of in the war, is now threatened by that company who chose the wrong path. That is unacceptable in my view.

     Plus, I just love seeing shady companies/managers/individuals who screw over their fellow contractors or the government, get the heat. So keep sending in those tips to the IG, because what you have to say matters. It is an easy way to keep a company honest and on their toes. And maybe, just maybe, companies will actually start listening to their people and taking care of these problems or wrongdoing before they make their way to Youtube or the desk of the IG.

     Now one tip that I would like to present to the IG, if any of those guys are listening, is that you should also make an effort to connect with the ‘non-english’ writing, or computer illiterate contractors.  An Iraqi or Afghani contractor should have the means of connecting with you, because those folks see all sorts of wrong doings within their companies. The hordes of TCN’s from all over the world who are working on the bases, are in the same boat as well, and there should be an effort to reach out to them.  Perhaps a multi-language tip submit program involving anonymous call ins could be implemented there, because speaking a grievance would probably be better than them writing it.  Plus they could do it anonymously from the convenience of their phone. Interpreters could then translate the message and investigators can go from there.

     Also, there needs to be some pressure on the companies involved with TWISS.  I am getting lots of emails from expats and Ugandans about how screwed up that program is. And because this is an LPTA (lowest price, technically acceptable) program, the companies have all been racing to the bottom to out bid the other guy.  As a result, you have the lowest paid expats in the industry supervising poorly vetted Ugandans or whatever TCN group, and that dynamic does not promote a well running machine.  If anything, expats could care less about doing a good job, and those individuals only look at the job as a stepping stone to go onto something else. Most contractors involved with TWISS that I have talked with couldn’t wait to get out of that contract.

     LPTA does not work, it is a race to the bottom, and eventually LPTA is going to hurt the wartime strategy. The vetting of TCN guard forces like Ugandans is poor as well, and I place the blame on companies who are more concerned with cutting costs to outbid the other guy. They will say things like ‘that was the job of the training company we use in Uganda, and we had no part in that’ or ‘well company X in Uganda said they were good to go’.  Pffft. Meanwhile they man posts in Iraq with folks who are ill or cannot shoot a weapon or whatever, all because the vetting process is ‘technically acceptable’ and ‘lowest cost’. And why would US companies spend the money on this if they didn’t have to?

     It is a ‘race to the bottom’, and the government thinks this is a good idea. Wait until a poorly supervised or poorly vetted Ugandan kills some civilian or soldier, or fails at performing the duties of their post? That is not to say that there are not squared away expats or Ugandans in this program. But it is the program itself and the contracting vehicle that supports it, lends itself to such a screwed up set of circumstances. If the IG wanted a program to investigate, TWISS and the pathetic results of LPTA would be a good one to focus on. –Matt

Edit: 06/21/2010 -Doug Wethington from DCIS just responded in the comments below, and I wanted to put his information in an edit. Here is the important part:

I can also tell you we activity seek “non-English” sources of information for the reasons you site. We know these folks have valuable information and we try diligently to get the word out that we are interested in hearing what they have to say. I welcome any suggestions that will assist us with those efforts. We also welcome email tips, in whatever language, to:   icctf@iraq.centcom.mil

Forgot to add, the only phone number we currently have where a recording could be left and tranlation accomplished is the Defense hotline at 800-424-9098. I will take your suggestion and see if we can get a dedicated line with a recorder to receive complaints in country. Thanks for the advise.v/r

Douglas Wethington, Regional Director of Investigations, DCIS

——————————————————————

War zone corruption allegations up sharply 

By Aamer Madhani

June 17, 2010

WASHINGTON — The U.S. government, which is pressing Iraqi and Afghan leaders to get tough on internal corruption, is doing the same in its ranks.

Cases of suspected fraud and other wrongdoing by U.S. troops and contractors overseeing reconstruction and relief projects in Iraq and Afghanistan are up dramatically.

James Burch, the Defense Department’s deputy inspector general for investigations, says his agency is investigating 223 cases — 18% more than a year ago.

Investigators have charged an Army officer with pocketing cash meant to pay Iraqi civilian militiamen, contractors offering an Army officer $1 million for the inside track on a road project in Afghanistan, and three contractors for an alleged conspiracy to steal hundreds of thousands of dollars worth of fuel from a U.S. base in Baghdad.

Army Maj. John Cockerham was sentenced in December to 17½ years in prison for accepting $9 million in bribes for contracts to sell water and other supplies to the U.S. military.

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Sunday, July 26, 2009

Afghanistan: Military Weighs Private Security on Front Lines

   Walter and the rest of the media is a little late to this party, but we can deal with that.  Although it would be nice for the Washington Post to add a little balance to their articles about such things.  Like mentioning a crucial quote that Defense Secretary Gates gave in regards to security contractors.  Here it is, and I posted the story below this one as the source.

     “As recently as February, however, Gates called the use of private security contractors in certain parts of Afghanistan “vital” to supporting U.S. bases. A contract for the work also creates job opportunities for Afghans, he said.”

   Also, the article mentions the dangers of these forward operating bases in Afghanistan, as if that is a new thing or something totally unreasonable for a private security company to handle.  Guess what, we have been protecting bases for awhile now.(TWISS, etc.)  I think what this article was trying to get at is that somehow contractors would not be up to the task of actually doing the job they are contracted to do.  As if somehow Afghanistan is ‘too much for them to handle’.  Pffft.

   And then Michael O’Hanlon enters into the discussion with his thoughts on the matter.

“We don’t want to waste scarce Afghan army and police, so we must be creative,” said Michael E. O’Hanlon, a senior fellow and military expert at the Brookings Institution.

But O’Hanlon also said he is concerned that if contractors were to take over security at forward operating bases, they would be the first to see hostile fire, and they — not soldiers — would have to decide whether to employ weapons against an enemy.

Instead of hiring a private firm, O’Hanlon said, the Americans and Afghans could create a local version of Iraq’s Facilities Protection Service, the modestly trained but government-paid guard force that was pulled together to provide protection for government ministries in Baghdad and the oil fields. “We should create a different branch of the Afghan security forces that has minimal training,” he said.”

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