Feral Jundi

Monday, August 13, 2012

Cool Stuff: Memorial Motorcycle Run In Honor Of Security Contractor Jonathon Coté

What an awesome legacy and memorial for Jonathon. This is the fourth year that they have done this memorial ride and hopefully this will continue for a long, long time. They also have a website in dedication to Jonathon where folks can go to read about what happened to him and his team and even donate to a fund for future scholarships. If you live in New York or nearby, this would be a cool one to check out if you are a rider. –Matt

 

 

Motorcyclists hit the road in memory of local man
Jonathon Coté was kidnapped, killed in Iraq
By Kathleen Ronayne
August 13, 2012
More than 300 motorcycle riders turned out Sunday afternoon for the fourth annual Memorial Motorcycle Run in honor of Jonathon Coté, who was kidnapped and killed in Iraq while working as a private security contractor.
In the on-and-off rain, the group rode from Williamsville North High School, from which Coté graduated, to Lewiston. The motorcycle ride represents Coté’s fun and active personality, his family said.
“[Jonathon] saw the motorcycle as a way for freedom,” said his father, Francis Coté.
Proceeds from Sunday’s ride will go to a scholarship for a local high school student and to Western New York Heroes.
For family and friends, it didn’t matter how soaked their clothes were when they completed the ride. Instead, they focused on remembering Coté and celebrating his life.
Coté served in Iraq and Afghanistan in the Army, and later went back to Iraq as a security contractor. In 2006, he and four others were kidnapped, and their bodies were found a year and a half later.

(more…)

Friday, August 3, 2012

Cool Stuff: Surviving An Active Shooter Event Video Goes Viral

A big hat tip to Matt for sending me this video. This thing was actually made before the Aurora Colorado shooting, so it’s timing was not planned. Either way, it is some great information for the public. (City of Houston put it together)

Now of course my readership tends to be more security related, but I also have a significant readership that is not. Most importantly though is that the security related readership here can take this video and spread it around in their networks. They can actually show a client this video, and then they can have a discussion about it.

The other point that needs to be made is that these active shooter incidents happen very fast. Lots of damage and killing happens within a very short period of time, and law enforcement is often not able to respond fast enough because of this factor. Logic says that the only thing that is going to save the people caught in the attack, are the people themselves. Videos like this will give people the kind of knowledge they need to survive such an incident, or at least give them better odds at survival.

We also need to emphasize the correct mindsets to have.  You would hope that there would be a few folks in a crowd that will step up and take out the shooter. But sometimes that is not the case, and because these incidents are so fast and lethal, that some folks are not able to think through the problem fast enough to win. The Run Hide Fight concept is a good one, because it addresses the diversity of a crowd and each person’s ‘fight or flight’ response. It is an easy set of decisions to keep in mind, with Running being the top.

It is also smart to keep people moving so a shooter has a harder time killing them. If people stop and curl up on the ground in a ball, thinking that will protect them, they are wrong. If people are moving, they are a harder target. Just think of this one–in the 2008 Mumbai attack in India, those terrorists used rifles to kill most of their victims. (164 killed, 308 wounded) In this Aurora killing, a rifle was used to do most of the killing. To hit a moving target is much harder than hitting a stationary target, so it needs to be emphasized that people need to get moving.

So running is a good option–or basically keep moving to escape and survive. If there is no escape, then hiding (hopefully within some cover) or fighting are your next best options. (this is for those who are not security folks). If you are a sheepdog type (military, veterans, police, security contractor, empowered citizen, etc.) then stop that shooter!! End it by any means necessary and solve the problem immediately.

Pretty cool and I certainly hope it saves some lives. It is also an excellent training tool that companies and security professionals can pass around and talk about. Knowledge is power, and stuff like this empowers the people. –Matt

Tuesday, July 17, 2012

Cool Stuff: HBR–How Damaging Is A Bad Boss, Exactly?

This post over at Harvard Business Review was awesome. It also goes well with my prior post about curing CEO-itis. Poor leaders or ‘bad bosses’ do immense damage to a company, and I am blown away at how little PMSC’s focus on this aspect of their companies and contracts. You should be doing all you can to find and get rid of the toxic leaders in your company and reward good leaders. This article below shows exactly why, and that is what is sooooo cool about it. It is hard to argue with these kinds of numbers. lol

The money quote is this one though.

And we’re not the only ones who’ve seen it: In a recent article, *Jim Clifton, the CEO of the Gallup organization,* found that 60% of employees working for the U.S. federal government are miserable — not because of low pay, poor workplace benefits, or insufficient vacation days — but because they have bad bosses. He goes so far as to report a silver-bullet fix to this situation: “Just name the right manager. No amount of pay and benefits will solve the problems created by a manager who has no talent for the task at hand.”
This matters so much for two very basic reasons.
Bad Bosses Negate Other Investments: As Clifton points out, none of the other expensive programs a company institutes to increase employee engagement — excellent rewards, well-thought-out career paths, stimulating work environments, EAP programs, health insurance, and other perks — will make much difference to the people stuck with bad bosses.
Good Bosses Lead Employees to Increase Revenue: And, as many other studies have shown, there’s a strong correlation between employee engagement, customer satisfaction, and revenue.

That first one about bad bosses negating other investments of the company is a vital one for our industry to understand. I have seen it first hand, and bad bosses or project managers or team leaders or whatever you want to call them, can make all of the company investments into ‘codes of conduct’, incentives, perks, training, clearances, etc. seem of little use or concern for a contractor that has no respect for a poor leader in charge of them. They will either stay on that contract but do the very minimum to survive ( not be engaged), or they will just jump contract and leave–all because of that poor manager/leader.

The company could have invested all sorts of money into a contractor/employee for a specific job–but it all goes away once that contractor runs away because of a horrible boss in charge of them. Or worse yet, disgruntled contractors tear apart the company from the inside out or go on to sabotage a company. Those horrible bosses could also be the ones that allow a G4S London Olympics screw up, and yet you just don’t see the kind of focus on leadership that is truly required by companies these days.

And get this. When you have contractors constantly leaving because of poor leadership, then a company has no chance of growing leaders from within. That you are constantly having to roll the dice with new leadership that might or might not be able to do the job, all because the company has no one that sticks around long enough to be that go to guy or gal for a contract. This is especially troubling when you combine this reality with the reality of protecting people in war zones. Pretty scary, huh?

I can’t stress this stuff enough, and these multi-million dollar companies out there need to do all they can to properly vet and pick good leaders that will represent the company well and motivate subordinates to be ‘engaged’. Check it out below and let me know what you think? –Matt

 

 

How Damaging Is a Bad Boss, Exactly?
by Jack Zenger and Joseph Folkman
July 16, 2012
What’s the one factor that most affects how satisfied, engaged, and committed you are at work? All of our research over the years points to one answer — and that’s the answer to the question: “Who is your immediate supervisor?”
Quite simply, the better the leader, the more engaged the staff. Take, for example, results from a recent study we did on the effectiveness of 2,865 leaders in a large financial services company. You can see a straight-line correlation here between levels of employee engagement and our measure of the overall effectiveness of their supervisors (as judged not just by the employees themselves but by their bosses, colleagues, and other associates on 360 assessments). [please refer to graph up top]

(more…)

Monday, June 25, 2012

Cool Stuff: A Georgia Town Takes The People’s Business Private

I got a kick out of this article, and I really enjoyed reading the contract methods and processes that these towns went through in order to accomplish efficiency and privatization. There are a lot of great quotes in this one, and I figured I would share a few that jumped out at me.

The first is about the process in which the city of Sandy Springs moved to this privatized model and how it seems to be working really well for them.

As a fan of Ronald Reagan and the economist Friedrich Hayek, Mr. Porter came naturally to the notion that Sandy Springs could push “the model” to its nth degree. His philosophical inclinations were formed by a life spent in private enterprise, and cemented by a visit to Weston, Fla., a town that had begun as a series of gated communities.
Mr. Porter tells this and other stories in “Creating the New City of Sandy Springs,” a book that will leave readers with one indelible lesson: incorporating a city is dull. Super duper dull. The book is composed mostly of the codicils, requests for proposals and definitions of duties that were required to jolt Sandy Springs to life. Without a love of minutiae and a very long attention span, forget it. But this is intended as a blueprint, not a gripping narrative. Mr. Porter regards the success of Sandy Springs as a way out of the financial morass that has engulfed so many cities in the aftermath of the Great Recession.
“Many are on the verge of bankruptcy,” Mr. Porter says. “They have significant unfunded liabilities, like pensions and other benefits. It’s almost like a poison that a lot of people are unaware of, and this model could be an answer.”

There are a couple of things here that I recognized, that has some commonalities with today’s contingency contracting game in the war. That FOB’s in war zones are basically small cities, that are a public/private partnership in a few ways. FOB privatization is quite evident if you ever have a chance to work on one. From the KBR chow halls, to the Dyncorp auto shops or aircraft servicing, to CADG/IAP construction, to security performed by contractors on the perimeter and the various internal camps. The key offensive duties are performed by the military, but everything else is privatized.

Not only that, but this move to privatize as much as you can during wartime also reflects budgeting realities. A contractor does not have legacy costs like a soldier does. Things like a pension and other long term personal costs are things that add up over the life of that veteran, and you do not have to worry about that with contractors. To give you an example of how big the costs are, and how worried the pentagon is about these legacy costs, check this quote out from another article I found.

The Pentagon’s retirement benefits bill will only get larger after 2014, creating a major financial problem as annual military spending is slated to decline after a decade of war.
Yearly military retirement payments alone are expected to more than double by 2035, growing from $52.2 billion in 2011 to $116.9 billion, according to an estimate prepared by the Defense Business Board, which reports directly to the defense secretary.
More broadly, the Bipartisan Policy Center study further highlights what some call the military’s “people problem.”
“In 2017, the DOD plans to have 100,000 fewer troops, but still spend as much on personnel as today,” states the report.Military officials said they have spent around $245 billion on personnel costs in 2010, more than a third of the $636 billion appropriated that year to the Defense Department. Some analysts put the actual number at more than $300 billion.
Pentagon officials are increasingly concerned about the growing costs, saying health care expenditures alone have swelled over the last decade by over $30 billion, from $19 billion to $50 billion annually.
James Jones, a former national security adviser to President Barack Obama and a retired Marine Corps general, told reporters last week that when any organization spends so much on its employees it has “big problems.”

I highlighted that last part, just to emphasize that what is happening in the military is what was happening to Sandy Springs, and this city made the jump to privatize just so they can stay in the black.

The other part that perked me up is the contracting method that the city uses. I liked their Miss America analogy. lol

Mr. McDonough, the Sandy Springs city manager, says the town has sidestepped such problems. The key, he explains, lay in the fine art of drafting contracts.
Initially, and for the first five and a half years of its life, Sandy Springs used just one company, CH2M Hill, based in Englewood, Colo., to handle every service it delivered. Mr. McDonough says CH2M saved the town millions compared with the cost of hiring a conventional public work force, but last year Sandy Springs sliced the work into pieces and solicited competitive bids.
When the competition was over, the town had spread duties to a handful of corporations and total annual outlays dropped by $7 million. (Representatives of CH2M, which still has a call-center contract, said at the time that they were “deeply disappointed” by the results, but wished the city well, according to a local news report.)
To dissuade companies from raising prices or reducing the quality of service, the town awarded contracts to a couple of losing bidders for every winner it hired. The contracts do not come with any pay or any work — unless the winning bidder that prevailed fails to deliver. It’s a bit like the Miss America pageant anointing the runner-up as the one who will fulfill the winner’s duties if, for some reason, Miss America cannot.
“In most cases, Miss America serves her whole term,” Mr. McDonough says, warming to the analogy. “But every once in a while something happens and they don’t have to run a whole new competition.”

I kept scratching my head here to see if this contracting method was derived from something being done in contingency contracting now, or if there is a different term for it. (feel free to say so in the comments)

The big one here is that the town found a way to navigate the principal-agent problem, and write up contracts that benefit both parties. That the city actually has a means of booting out the poor contractor and instantly go to the backup contractor, as opposed to going through the whole rebidding process again. Nice.

It is that mechanism that allows a city to exercise their right to demand good service, and punish for bad service without a major shock to the system. If only today’s contingency contracting for wars was set up to be more fluid like this. To be able to have standby contractors, ready to jump in if another contractor fails to deliver, and have a government contracting agency that actually fires poor contractors when they suck. That would be great, but I also realize that the size/scope/complexity of contingency contracting just doesn’t lend itself to easily do something like that. But still, there might be something we can learn from Sandy Springs…. –Matt

 

 

A Georgia Town Takes the People’s Business Private
By David Segal
June 23, 2012
If your image of a city hall involves a venerable building, some Roman pillars and lots of public employees, the version offered by this Atlanta suburb of 94,000 residents is a bit of a shocker.
The entire operation is housed in a generic, one-story industrial park, along with a restaurant and a gym. And though the place has a large staff, none are on the public payroll. O.K., seven are, including the city manager. But unless you chance into one of them, the people you meet here work for private companies through a variety of contracts.
Applying for a business license? Speak to a woman with Severn Trent, a multinational company based in Coventry, England. Want to build a new deck on your house? Chat with an employee of Collaborative Consulting, based in Burlington, Mass. Need a word with people who oversee trash collection? That would be the URS Corporation, based in San Francisco.
Even the city’s court, which is in session on this May afternoon, next to the revenue division, is handled by a private company, the Jacobs Engineering Group of Pasadena, Calif. The company’s staff is in charge of all administrative work, though the judge, Lawrence Young, is essentially a legal temp, paid a flat rate of $100 an hour.
“I think of it as being a baby judge,” says Mr. Young, who spends most of his time drafting trusts as a lawyer in a private practice, “because we don’t have to deal with the terrible things that you find in Superior Court.”
With public employee unions under attack in states like Wisconsin, and with cities across the country looking to trim budgets, behold a town built almost entirely on a series of public-private partnerships — a system that leaders around here refer to, simply, as “the model.”

(more…)

Tuesday, May 22, 2012

Cool Stuff: The Historic Launch Of Falcon 9–Private Industry Enters The Space Race!

Filed under: Cool Stuff,Space — Tags: , , , , — Matt @ 11:27 AM

Today, though, “Falcon flew perfectly!!,” SpaceX CEO Elon Musk wrote on Twitter moments after the launch. “Feels like a giant weight just came off my back :).”
At a press conference held after the launch, Musk said that “every bit of adrenalin in my body released at that point,” and that the elation he felt was like “winning the Super Bowl.”
“I would really count today as a success no matter what happens for the rest of the mission.”-National Geographic

This is awesome news and congrats to Elon Musk and the team at SpaceX. The company had to delay the launch by a couple of days due to some issues, but the second time was a charm. Now it will link up with the International Space Station and hopefully that will go without a hitch.

My latest thoughts on the private space industry and security, is that government is now relinquishing it’s monopoly on space. And space, strategically, is the ultimate high ground. My concerns in this case, would be the protection of space property like satellites from those wishing to destroy or hack that stuff. Or state and non-state actors exploiting cyber weaknesses of these systems that control this space hardware. Or worse yet, actually causing crashes or glitches in space launches, as a way to take out the competition in the space market.

Can you imagine a terrorist group, taking control of a rocket like Falcon 9 and crashing that into the ISS?  Or plowing it into some key satellite that is vital to national security? Or causing a rocket to fail on launch, and crashing that thing purposely into a population center?

Also, if you look at how much money each launch costs, then you can see how this industry might fire up some serious corporate competition/sabotage.  Especially between private companies and countries.  If one country is dependent on a private company, and then another country with a state sponsored commercial space program attacks the systems of that private company, all so folks have no where else to go for space launches but that state sponsored commercial program, then you can see how this can play out.  This is not to say we will see Russia or China attack SpaceX, but it is definitely something to keep in mind. Especially with cyber attacks.

With that said, I certainly hope SpaceX and others are serious about security, both physical and cyber, because it doesn’t take much to ruin a business plan and mission.-Matt

 

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