Feral Jundi

Sunday, January 17, 2010

Haiti: Doctors Leave Hospital Do To Security Concerns, Reports Of Looting And Violence

   This is heartbreaking to hear.  I know there is an entire industry ready to answer the call for security needs, and we will. It’s just the flood gates need to be opened, much like they were opened during Katrina, to get the ball going. Eventually, NGOs and the like will figure it out that they actually need folks like us in order to accomplish their mission. And as the Belgian doctors are figuring out, you can’t depend on others for security, you have to insure your operation has it, and that takes planning and initiative. It also takes putting away your ego and your misconceptions about folks like us, and rationally figuring out how to use us for your operation. And from the sounds of it, at least the media had private security with them. (bravo to the team that is protecting Dr. Sanja Gupta and his crew)

   And now that the U.S. Military has committed to this disaster with a heavy duty response, I wonder about our current strategic needs to protect the homeland or staff our other ‘projects’?  Two wars, and now this major disaster that will require a long term military presence, will certainly put the military in a less flexible stance.  How could it not?

   So with that said, one would have to expect that security contractors, as well as other contractor types, will more than likely make up the difference. We will keep our eye on this, and this industry will certainly answer the call, like we always do.

   I just hope that those that are reading this, and just entering this game called security contracting, understand that Jundism will be vital for you and your contract, in order to make our contribution to the war and these disasters, honorable and essential. –Matt

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Security concerns cause doctors to leave hospital, quake victims

January 16, 2010

Port-au-Prince, Haiti (CNN) — Earthquake victims, writhing in pain and grasping at life, watched doctors and nurses walk away from a field hospital Friday night after a Belgian medical team evacuated the area, saying it was concerned about security.

The decision left CNN Chief Medical Correspondent Sanjay Gupta as the only doctor at the hospital to get the patients through the night.

CNN initially reported, based on conversations with some of the doctors, that the United Nations ordered the Belgian First Aid and Support Team to evacuate. However, Belgian Chief Coordinator Geert Gijs, a doctor who was at the hospital with 60 Belgian medical personnel, said it was his decision to pull the team out for the night. Gijs said he requested U.N. security personnel to staff the hospital overnight, but was told that peacekeepers would only be able to evacuate the team.

(more…)

Pakistan: Security Companies In Pakistan On Rise But At Risk

     Low pay, long-hour duty and no training negatively influence the morale of the guards who fail to satisfy the clients.

    “I am continuously paying private security companies and changing guards, but now I feel obliged to arrange personal employees instead of hiring from a company as it failed me,” said a business man. 

*****

   I read through this report on private security companies in Pakistan, and my first impression is that these companies are in dire need of some Jundism. But really, this puts into perspective why so many blog reports and fears were being stirred about foreign security companies in Pakistan.  I think that propaganda was fueled by competitors who fear a foreign company coming in and doing a better job of security.

   But back to the rise of private security in Pakistan.  The company that figures out that treating your employees well, and providing kick ass customer service and satisfaction, will be the company that wins the most contracts.  The best guards will gravitate towards your company, because you are doing all the things necessary to attract quality people and maintain your contracts.  Companies that apply Kaizen to all aspects of their operation and employee/contractor development, will certainly enjoy dominance in the market place. –Matt

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Security companies in Pakistan on rise but at risk

by Imdad Hussain, Yangtze Yan

    ISLAMABAD, Jan. 16 (Xinhua) — As the demand for private guards in the terror-torn Pakistan especially in Islamabad is on the rise, many of the private security companies in the country are focusing more on making money than providing adequate services.

    Clients in the capital city complain that the private security companies are ignoring the quality of their employees, adding that some companies are not well qualified and their employees not well trained while several companies even enter into illegal operation for profits.

(more…)

Wednesday, January 13, 2010

Industry Talk: The Disposable Worker

    Peter Cappelli, director of the Center for Human Resources at the University of Pennsylvania’s Wharton School, says the brutal recession has prompted more companies to create just-in-time labor forces that can be turned on and off like a spigot. “Employers are trying to get rid of all fixed costs,” Cappelli says. “First they did it with employment benefits. Now they’re doing it with the jobs themselves. Everything is variable.” That means companies hold all the power, and “all the risks are pushed on to employees.”

***** 

   I read this story, and I thought they were talking about our industry. lol. Seriously though, this is a great read, and it brings up some issues that definitely apply to us.

   The only thing we really have going for us, is that security needs go up, when wars, crime, and disasters go up.  So with this recession and all the wars we are in, there will continue to be a need for professional security folks.

   But as an observer of the industry over the years, salaries have definitely gone down, qualifications have gone up, demand for jobs has been steady, and benefits are pretty scarce. Oh, and there really is no loyalty to companies.

   The companies involved with security operations are doing the exact same things mentioned in this article, and they are creating the exact kind of results within their disposable workforce they contract.  It may save them money and fatten up the wallets of the corporate leadership, but what a short sighted concept of business?  You are creating a workforce community who could care less about company loyalty or customer service and satisfaction.

    When I hear companies complain about high turn over or quality control problems that lead to defaults on contract, I think to myself, what did you expect?  If you don’t value your people, then why would your people value anything that you care about? It is a cycle that has been created over the years, and both the companies and contractors will always look at each other as ‘us versus them’, and not ‘we’. Until companies take that first step of true leadership and compassion for their people, this cycle will only continue.

   I also think that applying some Jundism will actually save a company more money in the future, get them more contracts, help them to hang on to their current contracts longer, and all of that will help them to destroy the competition and make them more profitable.  But that is just my opinion. –Matt

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The Disposable Worker

January 7, 2010

Pay is falling, benefits are vanishing, and no one’s job is secure. How companies are making the era of the temp more than temporary

By Peter Coy, Michelle Conlin and Moira Herbst

On a recent Tuesday morning, single mom Tammy DePew Smith woke up in her tidy Florida townhouse in time to shuttle her oldest daughter, a high school freshman, to the 6:11 a.m. bus. At 6:40 she was at the desk in her bedroom, starting her first shift of the day with LiveOps, a Santa Clara (Calif.) provider of call-center workers for everyone from Eastman Kodak (EK) and Pizza Hut (YUM) to infomercial behemoth Tristar Products. She’s paid by the minute—25 cents—but only for the time she’s actually on the phone with customers.

By 7:40, Smith had grossed $15. But there wasn’t much time to reflect on her early morning productivity; the next child had to be roused from bed, fed, and put onto the school bus. Somehow she managed to squeeze three more shifts into her day, pausing only to homeschool her 7-year-old son, make dinner, and do the bedtime routine. “I tell my kids, unless somebody is bleeding or dying, don’t mess with me.”

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