This deserves further investigation, as to how this might apply to our industry. Is your company an HRO? –Matt
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Get Serious About HRO(High-reliability Organizations)
By Mike DeGrosky
Jul 1, 2008
Everyone in this business knows that wildland-fire management involves complex work with many inherent and unavoidable risks. Wildland-fire personnel operate in an uncertain environment, often at a high operating tempo. In the course of routine work, fire management personnel often confront unexpected events and conditions that easily can escalate beyond control. However, experience shows that certain organizations can operate in similar high-risk environments, with similar operating tempos, and still achieve their operational objectives while keeping human error and accidents to acceptable levels. Experts call these “high-reliability organizations.” These organizations manage their activities according to five organizing principles: