Feral Jundi

Tuesday, July 12, 2011

Publications: Journal Of International Peace Operations, July-August 2011

Maritime Security: Pirates Are Using NVG’s And Hacking Shipping Company Email Accounts

I had to put this one out there, because this is just one more indication as to what kind of game the pirates are playing. With the amount of money they are making from ransoms, a fantastic investment for them would be to determine what boats ‘do not have’ armed security, just so they can focus on those boats. From hacking accounts, to stealing or purchasing information, to watching the departing vessels and identifying if they have security–they are doing it all.

They are probably scouring the internet in other places as well, trying to obtain any information that would be helpful. That means online forums, Facebook, Twitter, blogs, open source news articles–all of the things that everyone in the world has access too.

What is troubling as well, is there are no laws or regulations on OPSEC for maritime security.  So if a guy wants to post photos or talk about their latest contract out on the high seas, they could do it without any pressure against the practice. It is on that individual, that company that hires them, and that shipping company that uses that guard force to keep this in check. I guess the thing that guys have to remember is that you have to assume that anything you post on your Facebook or forum, will be read by the public to include criminals. Criminal entities will find a way to read your stuff, despite your privacy settings, if they have determined that your information has value.

Likewise, if you are the owner of a security company or shipping company, I would suggest taking as many precautions as possible to protect your email accounts from hackers.  Perhaps look at using more secure email services like Hushmail or similar encrypted mail systems. Anything to make it more difficult for these guys to find out what you are up to. An IT security specialist could be a good investment for getting you started on a secure system of communications and protocols.

The other thing I wanted to bring up, that this article kind of delved into, is the latest pirate tactical developments. It is my understanding that not only are pirates using cutting torches so they can break into safe rooms, but are also using night vision goggles or NVG’s to attack at night.(thanks to a reader for the tip) With that said, I would highly suggest to companies that have teams on boats to equip your folks with NVG’s and ensure your ‘night time strategy and tactics’ are sound. Pirates are attacking at night because it is a tactical advantage. You must also assume that they have thought about the other tools of night time boarding, and this should give the naval warfare experts out there plenty to chew on as to how best to defeat such a thing.

So what else could the pirates do to gain advantage?  How about using UAV’s?  A store bought RC plane with a camera or night vision camera, could easily be deployed by a pirate crew to probe your vessel’s defenses. They could also use UAV’s to look for potential targets out there.  Or an investor might come along that has access to the bigger more capable UAV’s, and provide that for the operation. Anything the pirates think they need to be successful will be looked at in terms of cost benefit analysis.

Another thing they could do is actually go into the water with a re-breather, and at night, much like a commando unit would do, all to close the distance and gain surprise. They could also contract the services of criminal groups that might specialize in this kind of diving. Anything for them to gain relative superiority in their assault.

I would also think that pirates have been studying military tactics and strategy for operations on the high seas. Anything that a modern naval force would do in terms of boarding ships, a pirate crew will try to copy.(mimicry strategy) Pirates will watch youtube videos, or watch in real time as naval forces do their thing out there. They are watching and learning, and driven by the thrill of the hunt and the massive reward for their efforts.

Another development is upgrades to current weaponry. This article from Maritime Security Review discussed the possibility that pirates are now using RPG 29’s. Here is the quote:

One maritime security sources said that this may point to the acquisition of the RPG 29 model, rather than the standard RPG 7.
RPG 29s were developed in Russia in the 1980s, and pack a punch sufficient to penetrate the frontal armour of most modern tanks. Secondhand models are now in circulation in the Middle East. Security professionals have feared for some time that the Somalis would sooner or later get their hands on them.
According to experts, when the more powerful RPGs are deployed, “A vessel’s hull might be easily breached, with further damage, injury or even death incurred to the crew within.”

The other thing to look at is the money and support mechanism for today’s piracy. Investors know a good deal when they see it, and especially jihadist investors. If groups like Al Shabab are demanding a 20 percent cut in the profits, then now piracy becomes a cash cow for them and their operations. In some parts of the world, piracy might be the only real criminal/fund raising game in town, and the rise in piracy attacks only confirms the popularity and profitability of this type of offense industry.

Piracy also has a lot of cross over benefits as well. You can use these guys to smuggle drugs, weapons, terrorists,  human traffic, and all for profit. You can use these guys to capture large boats to use as weapons against ports, blocking waterways, or attacking other vessels, or as bases for attacks. So piracy is an excellent game for terrorists and criminals to get into, and they are mutually beneficial to each other. In order to stay ahead of these guys in terms of strategy and tactics, all of us must continue to study and ‘know our enemy’.  Never underestimate them and always assume that if you can think it up, they have probably came up with the same idea. –Matt

Pirate Games
July 12, 2011

The Somali pirate gangs have adapted to the growing fleet of warships and maritime patrol aircraft arrayed against them. One of the new tricks is getting into the databases of shipping companies and their Internet based communications. This information is bought from criminal operatives in London and the Persian Gulf, and provides precise information where the most lucrative and vulnerable ships will be.
Much of the money obtained from ransoms is used to buy goods and services from Persian Gulf merchants and other “specialists.” This includes assistance in negotiating with the shipping and insurance companies, as well as other services. This includes intelligence. The Persian Gulf is rife with corruption, and this makes it easier to buy needed information. That’s harder to do in London (the center of the maritime insurance industry, and where much information on where the most valuable ships are). British police have detected some efforts to obtain information for pirates, and believe these efforts are becoming more intense.

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Monday, July 11, 2011

Maritime Security: Feral Jundi Survey–The Best Company To Work At For Maritime Security In 2011

This is cool. On the internet there has been a list floating around that detailed all of the maritime security related companies out there to apply with. I thought I would make a survey based on this list and offer it up for the readership to participate in. You get one vote per computer and one company of choice. Once you vote, you get to see the results, so it is pretty simple and quick. I also apologize if any companies are missing that are relevant, and I think I can make some edits to this thing. If not, this is just a test to see how this goes, and I might do more of this type of thing in the future. Let me know what you think in the comments section, and this should be fun to see what company gets the title of Best Company To Work At For Maritime Security In 2011. (also, feel free to pass around the link to get more folks taking the survey)-Matt

Edit: 07/12/2011- I have closed down the survey and these are the results. I had to shut it down because someone decided to cheat on the thing. I won’t name names, but they know who they are. It is the weakness of such surveys like this, just because they work great all the way up until someone decides they want to cheat the system. A better survey is one that can minimize cheating, and automatically keep people honest. That is the reality of the internet I guess, and it is too bad. Here are the results for the top three companies, and take it for what it’s worth.

MAST 8 votes
PVI 7 votes
EOS Risk Management 5 votes

Sunday, July 10, 2011

Industry Talk: MPRI Contractor Paul Protzenko Killed In Afghanistan

Thanks to Ms Sparky for giving the heads up about this. I do not know the cause of death and I am sure that will come out on monday with MPRI’s official statement. Rest in peace to the fallen, and Paul has definitely given all.  The police program that companies like MPRI are involved with are incredibly important to the overall strategy in Afghanistan. Contractors like Paul are a crucial part of that, and these trainers have also paid a price. My heart goes out to the family, friends, and company during this time of loss. –Matt

Edit: 07/16/2011- I have yet to see an MPRI official statement on this, and they have made no effort to contact me. The only thing I have found about this incident was this post:

Sunday, July 10, 2011
Retired US Trooper First Class Paul Protzenko died in Afghanistan 9th July 2011 while working for a private contracting firm training Afghan police.
The 47-year-old former Connecticut State Trooper retired in 2009 after 20 years service working for the state police. Prior to that, he had served in the US Army.
At the time of the incident, in Panjshir province, Mr. Protzenko was in a vehicle with US Army Sergeant 1st Class Terryl L. Pasker. An Afghan security officer stopped their vehicle and opened fire. Both men died at the scene. A US soldier in another vehicle shot and killed the Afghan guard.
Link here.

Law enforcement professional Paul Protzenko instructs Afghan national police in community policing skills in Panjshir province, Afghanistan, as part of Task Force Cyclone's Police Mentoring Team made up of the 410th Military Police Company out of Ft. Hood, Texas, and civilians.

Former State Trooper Killed in Afghanistan
Jul 10, 2011
A former Connecticut State Trooper, who retired in 2009, was killed while serving in Afghanistan, working for a private defense firm.
Former Trooper First Class Paul Protzenko, 47,  was killed late Friday or early Saturday, according to a spokesperson for Military Professional Resources Inc., the company for which Protzenko was working.
Protzenko’s son Matthew Protzenko, who served in Iraq, said he was notified of this father’s death the day it happened.

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Saturday, July 9, 2011

Company Spotlight: G4S, The World’s Largest Private Security Company

These two deals I posted below are separate interviews, but they give you a good idea where G4S is standing right now. This company is amazingly large and successful. Not only is it the largest PSC in the world, but this company is the world’s second largest employer, right behind Walmart. That is impressive.

The thing I clued into is their business in the Middle East. That Saudi Arabia and the UAE were their top customers. The trend here, is these countries are serious about their security, and threats against oil and business are what drives this interest in security.

Mr. Buckles, whom used to work for Avon as an analyst, also mentioned in the interview the key to success for the company and why he stuck around:

‘The sensible one is that Securicor had a policy of developing internal talent and offering prospects for rapid promotion. But there was also the offer of a Ford Escort. A company car for a young guy was very attractive,’ he says. By 2005, he headed G4S. ‘The rules of best practice are the same for all businesses, including supplying security,’ he says.
‘Take staff with you by rewarding achievement, identify new markets, manage risk while taking up opportunities, understand your customers and have a strong culture of ethical dealing. Applying these principles has been key for me.’

That is an interesting list, and many of these ideas are just another way of saying ‘take care of your people’ and ‘customer service and satisfaction’. But he also focused on managing risk, which is cool. G4S has certainly gobbled up many companies in a short period of time, and because of the current global chaos and government austerity moves, their timing has been excellent. In other words, they positioned themselves with enough services to take advantage of increased security related opportunities. They have also been profitable during a time when many companies in the world are hurting.

And to further the theme of taking care of your people. When G4S goes into a new region, like Latin America, and they become the best paying gig in town, then of course that company becomes the popular choice of the locals. I guess they have learned the lesson of ‘pay better than the next guy, if you want to attract the best’. Which is great, because if you pay peanuts, you will get monkeys. Paying better and good training are both key aspects of keeping your folks happy, along with providing excellent leadership. Here is the quote:

Unlike most FTSE 100 chief executives, Buckles, 50, has responsibility for staff working in high-risk situations, so how does he handle the stress?
Looking relaxed at G4S’s headquarters in Crawley, West Sussex, he says: ‘The best training is provided and every assignment is assessed for risk and ways of minimising it. Pressure comes with the job, but I’ve been in the security business long enough to know the importance of teamwork and good communication to ensure we are on top of every contract.’
G4S revenues rose by 4.7 per cent in the first three months of the year, driven by the emerging markets of Africa, Asia and South America, where demand is rising for expertise in areas such as moving cash, guarding airports and providing personal protection.
In some developing countries we are seen as a stronger force in terms of training and pay than local police and a better option for providing security,’

The mention of South America also coincides with what the Small Arms Survey mentioned about Latin America. That PSC’s there are the most armed in the world, outside of the conflict zones. Security is huge business in Latin America, and especially because of the drug wars and poor economy. Speaking of which, G4S is also active in Iraq and Afghanistan. So they are definitely intertwined in many aspects of the industry.

Of course there are also incidents where G4S has had some hiccups. This is the extreme challenge of the ‘head knowing what the tale is doing’ within such a large company.  For a smaller security company, the ability to manage and watch each contract is a little easier than for a large mega-corporation to do so. Given that set of circumstance, G4S has done remarkably well. That doesn’t mean they haven’t had their share of issues come up, but still, for it’s size and exposure to risk, it has navigated those issues very well. Ask yourself how much negative news you hear in the media about G4S, compared to other much smaller companies, and you can see what I mean?

Finally, the one thing that I think is really important to emphasize, and some companies have a hard time understanding this. You can assemble a great team, pay them well, be an outstanding leader for them, etc., but if you don’t have some kick ass marketing and sales personnel hunting around for new contracts and actually winning them, then the company will not expand and get more revenue. Why is that important? Well, in order to pay those great salaries, offer good training, and attract kick ass leaders, then you need some cash coming in. Malcolm Gladwell identified these folks as the ‘salesmen’ in his book the Tipping Point:

Chapter 2: The Law of the Few: Connectors, Mavens, and Salesmen
The attainment of the tipping point that transforms a phenomenon into an influential trend usually requires the intervention of a number of influential types of people. In the disease epidemic model Gladwell introduced in Chapter 1, he demonstrated that many outbreaks could be traced back to a small group of infectors. Likewise, on the path toward the tipping point, many trends are ushered into popularity by small groups of individuals that can be classified as Connectors, Mavens, and Salesmen.
Connectors are individuals who have ties in many different realms and act as conduits between them, helping to engender connections, relationships, and “cross-fertilization” that otherwise might not have ever occurred. Mavens are people who have a strong compulsion to help other consumers by helping them make informed decisions. Salesmen are people whose unusual charisma allows them to be extremely persuasive in inducing others’ buying decisions and behaviors. Gladwell identifies a number of examples of past trends and events that hinged on the influence and involvement of Connectors, Mavens, and Salesmen at key moments in their development.(from wikisummaries)

 These salesmen are a vital component of any company. To put a former security contractor or a military guy in such an important position is a nice gesture, but if they do not have the talent to do the job, then you will not get the contracts. What you really need is a professional with a gift, who can ‘sell snow to an Eskimo’ as they say. (like maybe an Avon salesman? lol) It also reminds me of a quote that Donald Trump made recently about negotiators. Here it is:

“You know, I can send two executives into a room. They can say the same thing. One guy comes home with the bacon and the other one doesn’t. And I’ve seen it a thousand times. It’s the messenger.”

The question a company should ask is do they have the right messenger, negotiator, or salesman to win that contract for the company and increase that company’s standing in the market? And to bring this back to G4S, they obviously have some very talented people working on this for them. –Matt

NICK BUCKLES INTERVIEW: I deal with trouble in Kabul, Baghdad …and Wimbledon
By David White
18th June 2011
As the world’s top tennis players and half a million fans prepare for the glamour and glory of the 125th Wimbledon tournament starting tomorrow, their safety will be in the hands of Nick Buckles.
‘There will be 700 uniformed staff to search vehicles and bags, check tickets and provide on-court protection and escorts for players,’ says the boss of G4S, the world’s biggest private security company.

(more…)

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